Terms of service

Terms of Service

Welcome! By placing an order with us, you agree to the following:

  • Order Acceptance: We do our best to fulfill all orders accurately and promptly. Occasionally, we may need to cancel or refuse an order (e.g., out of stock) and will notify you if this happens.

  • Pricing & Payments: All prices are listed in your currency and are subject to change. Payment is required at checkout.

  • Shipping: We ship orders as described in our Shipping Policy. Delivery times are estimates and not guaranteed.

  • Returns & Exchanges: As a small business, we do not accept returns, refunds, or exchanges except for damaged or incorrect items (see our Return Policy).

  • Intellectual Property: All designs, images, and content on our website and products are owned by us and protected by copyright. Please don’t copy or use them without permission.

  • Limitation of Liability: We make every effort to provide quality products but are not responsible for damages beyond the product value.

  • Privacy: Your personal information is used only to process and ship your order and won’t be shared outside of this purpose.

  • Contact: If you have any questions or concerns, please reach out — we’re happy to help!

Thank you for choosing our small business and supporting thoughtful, heartfelt stationery.